LEAP: User-Centred
Design

Activity decks packed with tools to master user-centred design, streamline your processes, and create reusable assets that deliver impactful, user-focused services.

Included decks:

• Creating user stories
  
• Mapping User Journeys
  
• Designing Service Blueprints
  
• Defining Reusable Archetypes
  
• Designing User Interviews
  
• Defining Problem and Opportunity Statements
  
• Measuring Success in UX
  
• Designing Information Architecture